Warranty Exchange
At RecoveryFlex Systems, we take pride in our high-quality products and are committed to providing our customers with the best possible experience. We stand behind our products and offer a warranty exchange policy for any manufacturing defects that may occur within 1 year of purchase.
Policy Details:
If you have purchased a RecoveryFlex System and believe that it has a manufacturing defect, please contact our customer service team at (877)900-6646 or email us at info@supmogo.com at your earliest convenience. We will be happy to assist you in identifying the problem and determining the best course of action.
If the issue is confirmed to be a manufacturing defect, we will replace your product free of charge. Please note that this policy only applies to defects in materials or workmanship and does not cover any damage resulting from misuse or improper handling.
To initiate a warranty exchange, please provide us with proof of purchase and a detailed description of the problem. Our customer service team will review the information you provide and determine the best course of action. Depending on the situation, we may ask you to send the product back to us for further inspection.
Once we have received the defective product and confirmed that it is indeed a manufacturing defect, we will ship you a replacement product within a reasonable timeframe. We are committed to ensuring that our customers receive the best possible service and will do everything in our power to minimize any inconvenience caused by a defective product.
Summary:
We value our customers and stand behind our products. If you have any questions about our warranty exchange policy or need assistance with a defective product, please do not hesitate to contact us at (877)900-6646 or email us at info@supmogo.com. We are here to help and appreciate your business.